Zhatlien's CV
Zhatlien Kok
Recruitment | Talent Acquisition | Operations | Business Development
Profile summary
Accomplished Recruitment Specialist with over 10 years of progressive experience in talent acquisition, operations, and business development across the GCC and South Africa. Brings multi-lingual communication abilities and extensive expertise in full lifecycle recruitment, CRM management, and cross-cultural team leadership. Track record of building recruitment departments from the ground up, executing targeted outreach campaigns, and driving operational processes. Dedicated to delivering effective talent solutions and fostering strong client relationships.
Career highlights
Recruitment Operations: Built the domestic recruitment department from zero to one while managing internal staffing requirements and workforce allocation across operations departments.
Talent Acquisition: Screens and shortlists applicants through initial qualifications while guiding candidates across multiple hiring funnel stages to deliver talent for internal hiring teams.
Business Development: Achieved 39% organic LinkedIn page growth within 8 months while developing new business through cold calling, email, and video campaigns targeting decision-makers.
Key skills
Professional experience
Directs core business recruitment operations, managing full lifecycle talent acquisition across multiple internal functions. Oversees candidate evaluation standards, hiring pipeline coordination, and internal stakeholder alignment.
- Screens and shortlists applicants against role requirements by conducting initial qualifications.
- Coordinates and conducts interviews to evaluate candidate suitability and business alignment.
- Guides candidates through multiple hiring funnel stages to maintain candidate experience.
- Partners with internal hiring teams to understand staffing needs and deliver talent.
- Manages offer stages and negotiations while aligning candidate expectations.
Directed end-to-end recruitment operations for corporate, private, and non-domestic accounts, managing client acquisition, candidate lifecycles, and billing administration. Controlled two core operational divisions by overseeing internal staffing, workforce allocation, and scheduling workflows.
- Built the domestic recruitment department from zero to one, establishing recruitment processes, sourcing strategies, operational workflows, policies, and service standards.
- Managed internal staffing requirements, rotas, scheduling, and workforce allocation across operations departments.
- Handled invoicing, billing, payment tracking, and client account administration to manage recruitment transactions.
Directed recruitment operations, business development initiatives, and marketing functions across the UK healthcare, legal, and engineering sectors. Managed the full 360-degree recruitment lifecycle alongside outbound business development campaigns and social media strategy execution.
- Achieved 39% organic LinkedIn page growth within 8 months through strategic content planning, campaign management, and consistent audience engagement.
- Developed new business through cold calling, LinkedIn outreach, email, and video campaigns targeting UK-based decision-makers.
- Managed client relationships from initial prospecting and discovery through proposal, onboarding, and ongoing account management.
Managed daily sales operations and client relations, guiding B2B prospecting efforts and customer relationship management activities. Handled the complete sales pipeline from initial lead generation to proposal delivery and appointment scheduling.
- Executed targeted B2B prospecting and outreach strategies to acquire new clients and expand business opportunities.
- Maintained CRM records across the sales pipeline to track lead, prospect, and customer information accurately.
- Coordinated multi-channel sales campaigns, client appointments, and follow-up activities to support business conversion.
- Developed marketing materials, social media campaigns, and promotional content to increase engagement and event participation.
- Managed accounts and communications with corporate clients and insurance partners.
- Supported marketing campaigns and promotional initiatives aimed at increasing membership and engagement levels.
- Maintained financial records and oversaw administrative workflows for the facility.
- Created digital marketing campaigns and End-to-end content strategies.
Education
Graduate | 2015
Languages
English · Fluent
Afrikaans · Fluent
French · Professional
Arabic · Professional